Aug 11 at 10:40 PM
Your project my walk with food and flowers is now using 100% of its log size. If you don't want to lose any of your detailed data, then it would be a good time to upgrade. If you don't mind losing this old data, then no action is required on your part.
We've put together some questions and answers members have about their log size below.
Log Size – what's that?
Your log size reflects the number of ‘slots' that are reserved for you in the StatCounter database. Every time someone views a page on your site, one ‘slot' is populated with information on that pageload. You get 500 slots in the StatCounter database for each project you create. With upgraded accounts you get additional database space, which you can allocate to your projects as you wish.
What happens when the log is full – does it stop tracking? Do I have to upgrade to a paid account?
Absolutely not! When your log becomes full, we simply overwrite the oldest entry in the database, with information on new pageloads you receive. There is no obligation to upgrade.
How many visitors will be recorded by my free account?
StatCounter gives you a log size of 500 with every project created. Unfortunately, it’s not possible to know how many visitors can be recorded in these 500 database slots – it depends on the behaviour of your visitors. For example, if 500 separate people each visit your homepage once, then your log will contain information on all 500 visitors.
If 50 people each visit 10 pages on your site, then your log will contain information on these 50 people.
Why does it matter what my log size is?!StatCounter gives you lifetime summary stats together with highly detailed analysis of your last 500 pageloads for free accounts (more for upgraded accounts). In other words, your log size determines the amount of detailed analysis you can see on your stats. With a free account, detailed stats (eg Visitor paths, Came From, Keyword Analysis…) will be available for the last 500 pageloads.
Why did I receive a notification for this project and not my more popular one?
We have only recently started to send this new notification.
We added it to help our members know when their oldest data is going to be overwritten in their log. Some members have contacted us in the past, and did not realise this. They wished to upgrade and retrieve that old data but unfortunately that is not possible. To retain all visitor data the log size must be increased before it starts to overwrite the old data.
We limit the notification to a max of one per day per email address so as not to flood somebody's mailbox with notifications if they have multiple projects.
Thank you for using StatCounter! If you have any further questions please don't hesitate to reply to this email. We'd be delighted to answer any queries you might have.If you would like to upgrade your log size today then simply click here.
Aodhan and the StatCounter Team